Product Designer & Manager / Ambassador of Protopie / Previously @Laivly & @IntouchCX

Hello 你好 👋 I'm Evan,

I make enterprise products
frictionless, informative, and systematic.

From UI craftsman to product strategist, I participated in the full R&D cycle of SIDD platform, the AI copilot for customer service industry.

Being the sole designer and product owner, I've led the end-to-end design process of Superpunch, an enterprise management app suite for call centers, to empower its schedule management workflow

@IntouchCX

Superpunch (Mobile):

Employee Engagement

Scheduling

Notifications

Agent Empowerment

50K+

downloads

10%

overtime cost

reduction

25%

faster

decision-making

Other Selected Works

@Various workplaces

Visual Design:

Curating Brand Narratives

Illustration

animation

Prototype

20+

vector arts

100+

followers

6

YEARS OF EXP.

Outside of work, I'm a passionate content creator🎮 and illustrator🎨.

What do people say about me?

Ezekiel O.

Senior Product Designer

Evan played a key role in helping us define the foundational design of our product, which ultimately led to the creation of our first design system. His contributions weren’t limited to just the visual layer; he took initiative in understanding the entire end-to-end process, and regularly offered thoughtful feedback that directly improved the user experience.

Geri S.

Senior Product Manager

What stands out most about Evan is his industriousness and eagerness to learn. He’s the kind of team member who seeks opportunities to grow, stays adaptable, and genuinely cares about building better products.

Thyago F.

UX Design Lead

Evan is a responsible and hardworking product designer with a creative mindset. He's always been open to feedback, curious about new approaches, and put in the effort to grow his craft. He brings thoughtful ideas to the table and approaches design challenges with care and persistence.

Jason D.

Director of Product

Evan is a great designer who always takes time to research and understand the why behind his designs. Evan is an asset to any team he works with.

Vanessa F.

Product Manager

Evan consistently demonstrated initiative, creativity, and a deep curiosity that made a lasting impact on our team and product.

Zlatko O.

Development Team Lead

He contributed to a wide range of projects, including wireframes for our internal time management app, user flows, interactive prototypes using ProtoPie and Figma, lottie animations, and product research. Evan was not only a skilled designer but also someone who proactively helped improve our workflow. He was the one who recommended we switch to Figma — a pivotal shift that elevated our design collaboration and efficiency.

🙏Thank you for checking my website. Currently I’m open for new opportunities.

Feel free to ping me an Email, or connect on LinkedIn.

© 2026 Evan Zhai | Designed and built using Framer.